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FAQ

Answers to most common questions about products
How often do you add new products to this page? Plus

We are constantly sourcing the latest and most innovative products for your pets! We update our "New Arrivals" collection every two weeks, so be sure to check back frequently to discover the newest trends in pet travel bags, accessories, and apparel.

Are the new apparel items available in all sizes? Plus

Our new clothing collections typically launch with a full range of sizes, from XS to XL, to fit most cat and dog breeds. However, popular sizes can sell out quickly. We recommend checking the size chart on each product page to find the perfect fit for your furry friend.

I see a new item I love, will it be restocked if it sells out? Plus

Some of our new arrivals are limited edition and may not be restocked once they sell out. If an item is particularly popular, we may consider bringing it back. We recommend purchasing your favorite new items promptly to avoid disappointment!

Can I use a discount code on new arrival items? Plus

Most of our store-wide discount codes and special promotions are applicable to our new arrivals. However, some exclusions may apply for specific collaborations or limited-edition products. Please check the terms and conditions of your discount code for details.

What is the return policy for items purchased from the New Arrivals collection? Plus

You can find detailed information about our return policy.

About New Arrivals

Explore the latest collection of pet supplies for cats and dogs. Discover new travel bags, stylish collars, cozy apparel, and more.